Answers to common questions about plans, setup, rewards, posting, and support.
Zipstory Business helps local businesses stay visible, stay top of mind, and give customers a reason to visit through real-time posts, community discovery, and cashback rewards.
Yes. Zipstory Business is offered through monthly subscription plans designed to help businesses maintain visibility, share updates consistently, and access tools like cashback rewards, banner announcements, and analytics.
The reward pot is your monthly cashback budget. It is the amount your business sets aside to fund customer cashback rewards, helping turn local visibility into measurable visits and purchases.
Once your business account is set up, you can start posting right away. Zipstory is designed to help businesses share real-time updates quickly so customers can see what is happening when it matters most.
You can post real-time business updates such as daily specials, new arrivals, promotions, openings, events, happy hours, limited-time offers, and other timely moments you want nearby customers to see.
Zipstory provides analytics that help you track visibility, engagement, and reward activity so you can see what is driving attention, visits, and customer action over time.
Some promotional options, such as banner announcements or special campaign placements, may be available separately, depending on your business needs. Contact us to learn what options are available.
You can reach our support team anytime at support@zipstory.com for setup help, billing questions, troubleshooting, and general account support.
We are happy to help you choose the right setup and get started quickly.